Terms of sale

It is possible to make an order in the following ways:

  • Directly through the cart;
  • By sending a fax at +39 0112211922 with the list of bottles you wish to purchase and your phone numbers to be called by a member of our team;
  • By sending an e-mail to orders@grandibottiglie.it with the list of bottles you wish to purchase and your phone number to be called by a member of our team.

Grandi Bottiglie issues an invoice for every order. The information provided by the client during the order will be inserted in the invoice. No changes will be possible after the invoice has been issued. The order is always confirmed by Grandi Bottiglie S.r.l. by email at the address provided by the customer during the registration process. This message of confirmation will confirm all the info provided by the client who should make sure that all info are correct and communicate any mistakes. By making an order online at the wine shop Grandi Bottiglie, the client declares to have read sales condition, payment methods and procedure of purchase.

Payment policy

Grandi Bottiglie accepts the following payment methods:

  • Payment through Paypal – Credit Card

    Online payment through Paypal. The customer will have the possibility to transfer money from his/her Paypal account. With Paypal it is possible to pay also with credit card, so if you have Mastercard, Postepay, Visa etc. you can use it.

  • Bank transfer

    The order will be accepted in 24 to 36 hours for reasons not depending on our will.
    The order will be accepted when we will receive the bank transfer to our bank account. All bank charges will be paid by the client. If you are in a hurry to receive the purchased bottles, it is possible to send by email the receipt of wire transfer with the number visible at orders@grandibottiglie.it or by fax at +390112211922. We will ship immediately.
    We remind you to indicate the following info when you make a bank transfer: Name, Surname, Number of order.

    IBAN: IT22E0326801002052424594930

Application of law and competent court.

For all things not specified in the conditions, the applicable law is the Codice Civile Italiano. Any disputes will be submitted to the Foro di Torino.

Protection of minors

It is forbidden to sell alcohol to people who are less than 18 years old. By making an order, the client guarantees to be 18 years old at the moment of purchase.

Warranty on bottles

Grandi Bottiglie guarantees the exterior aspect of bottles, and in case of problems on the label, the capsule or something else, Grandi Bottiglie will communicate it to the client also by providing photos. The content of the bottles is never guaranteed though. If the customer is not satisfied he can recede from the purchase, as explained below, but never when a bottle has been uncorked.

The customer who buys online at Grandi Bottiglie S.r.l has the right to recede from the purchase within 10 days from delivery. In order to be entitled to this right the items must be in good conditions, they should have only been observed, not used, and the parcel must be in the same condition it had at the time of delivery. Used items or open bottles or damaged parcels will not be accepted. The shipping cost will be charged to the client and the refund (products only, without shipping cost) will be made within 30 days since the delivery of returned items. If the items returned do not meet the requirements, the amount to be refunded will be calculated by our staff at our own discretio.